Management and Structure

The Council’s Management Team consists of the General Manager and the two (2) Directors. Each Directorate is responsible for carrying out a range of community services and related functions. For a detailed explanation of operational activities, please see Council’s Operational Plan or alternatively you can view Council’s management structure.

For information on Councillors elected members (Councillors), visit our Councillors (Your Representatives) webpage.

Strategic Direction & Value Statement

Mission Statement

“To work with the community in providing and facilitating the provision of services that enhance the quality of life of all Shire residents.”

Business Ethics

This statement reinforces Council’s ethical values and provides guidance for the private sector when doing business with Council. Council’s ethical standards are outlined in the statement. It is Council’s expectation that contractors and other goods and services providers will comply with these standards when conducting business with Council. The statement conversely outlines what the private sector can expect from Council. Download a copy of Council’s Business Ethics Statement.

Customer Commitment

Inverell Shire Council is a service-based organisation and will conduct itself accordingly. Its customers, both internal and external to the organisation, can reasonably expect the highest possible standards of service. Council staff will make every effort to ensure that their response reflects the Council’s commitment to providing a quality service.

Value Statement

Responsiveness – Council is committed to being responsive and accessible to the public and to work in a fair and equitable manner with organisations and individuals with whom it interacts.

Excellence of Service – Council strives and is committed to achieving excellence in its work. Council expects a quality service to be delivered to its customers and high productivity in all areas of Council operation.

Respect for Staff – In return for a commitment to Council values, Council is committed to fostering and utilising the skills of its staff and offering an equitable and safe work environment.

These values are fundamental to Council’s Management and Business Plans as they underpin the setting of objectives and delivery of Council services.